Team HOPEHi, I’m Andrew Cox, the CCM (chief coffee maker) @ The Hope Factory. That's me on the far right before I was annihilated at 10 pin bowling by Matt, Bhumika and Raksha.

You’ve come to the right place if you’re looking to design, develop or grow an e-commerce business.

Whatever product or service you sell - we can help you to WIN on Shopify.

Ready to get started? Awesome, let's go!

Unlike some other digital agencies, we’re not in the 'produce and piss-off' business. We’re here for the entire journey.

We know from experience (8 years and 250+ sites) that ‘Build it and they will come’ doesn’t work'.

Building a successful brand takes skillhard graft and collaboration.

So, we’re not interested in working in isolation as you watch from afar. Why? Because building a business is easiest, most successful and funnest (think that’s a word) when it’s a team sport.

And we’re a team, that will do whatever it takes, to help you get you where you want to go.

We’re here to help you build a business that you’ll be proud of because 1) it reflects your brand and vision, and 2) it sells products. (Or whatever conversion looks like for you.)

And that’s why we partner with Shopify because from the beginning they’ve focussed wholeheartedly on building a platform that helps business owners like you and I grow successful businesses. 

Yes, other platforms like WooCoommerce, BigCommerce, Magento and Wix can deliver you an e-commerce website but from our experience, they struggle to keep you focused on what really matters - moving the needle in the right direction.

This is where Shopify excels… it’s not just a platform - it’s an e-commerce Swiss army knife.

So, if you're looking for a fast, cheap and impersonal kind of experience then we’re probably not for you.

If you’re in this to build something incredible that you’ll be proud of – the kind of business you know you’ve got in you – then read on.

We can help you validate your idea, define your brand, design your graphics, build your store, write what your visitors want to hear and get you well past any feelings of tech-overwhelm (aka drinking from a fire hose).

Drinking from a fire hose

Ready to get started? Awesome, let's go!

Not quite? Why not hear what our clients have to say.

Get to know us

One thing we've learnt after 8 years in business is that you can't please everyone – and you shouldn’t try. With that in mind, we know that we're not going to be the best fit for every project. That's why we created - How to find the perfect Shopify Expert for your project
Oh, and if you'd like to get to know us a bit better, here's some of our most popular content:
  1. My article on growth hacking on Firebrand's blog
  2. How to guarantee a smooth and hassle-free migration
  3. Our most popular YouTube video

BTW, we’ve been super privileged to work with some fantastic brands and their owners, including Patagonia, Henry BucksPop Smile, My Christmas and many many more (200+ stores and 105 verified reviews on Shopify). 

We’ve also been invited to consult with a number of organisations including Business Victoria, Service NSW and Strategic Project Partners.

The bottom line: we give a damn about the people (and businesses) we work with. We also try to give away a ton of high-quality content, and we’re looking to give away a whole lot more… stopping by our blog.

Thanks for taking the time!

Andrew Cox

ps. #hopewins

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