We'll build you a stylish, high-converting and easy-to-manage website.
We'll maintain and protect it from unwelcome visitors… hackers, spam bots etc.
Finally, we'll use data-driven approach to help you grow your business via content marketing, conversion optimisation and coaching.Ready to get started?
In 2013 we partnered with SPP on a highly complex digital and service transformation for the NSW government.
We are proud to have contributed to a measurable increase in customer satisfaction from 68% to 96% within a three month period of launch.
Customer Satisfaction (Pre-launch)
Customer Satisfaction (Post-launch)
We were engaged to help deliver the digital platform. Key tasks included:
The engagement drew on particular skills including:
In 2015 Nicole Keleher from My Christmas contacted us to redesign her e-commerce store and blog.
We are so glad that the move to Shopify and our re-design has led to an increase in online sales of 58% compared to the previous year.
Increase in Sales
Our initial work involved designing the overall look & feel, determining the content structure and mapping out the optimum user experience. The end result was a website that reflected the brand's down to earth sensibility, its' unique product offering and James' love of storytelling.
With the REDgum brand clearly established – we approached the team in 2014 to discuss optimising their website. We then embarked on a journey to reposition the website for higher conversions. Our main objectives were to improve the user experience, incorporate new promotional and educational videos and to encourage visitors to sign up for a resources package. The redesigned website also places a greater emphasis the benefits of working with REDgum. Since the relaunch, sales of the core product offerings have increased significantly.
" The Hope Factory are AMAZING. Professional, organised, responsive, calm, cost effective, friendly, accountable and they help keep you moving to turn your dreams into reality. Just as their tagline states - turn hope into results. I HIGHLY recommend them to everyone whether you are starting out or wanting to upgrade your Shopify template. Pick up the phone and let them help you sort out your Shopify experience, it’s well worth it, they’re experts in every sense of the word. This team ‘rocks’ – THANK YOU x
" The Hope Factory were a professional machine from the start to the end of our project. They limited the stress of launching our website with a calm and friendly step by step process. Importantly in return as a client we worked to the schedule set and supplied material in a timely manor. We worked with Raksha on the design and set up , she is brilliant, and keeps you on target in a calm professional and friendly way. I could not recommend more highly Raksha or The Hope Factory under Matt's guidance. Most importantly we love the finished product and it works!
" We really enjoyed working with The Hope Factory, they were extremely helpful in creating a site that we love!
"I have used The Hope Factory to develop and maintain websites for two of my businesses. Andrew is extremely professional and easy to deal with. What I really liked was that he familiarised himself with my business models when designing the websites, which meant that they accurately represented my businesses as well as being engaging and easy to navigate. I will be continuing to consult with Andrew on the maintenance of my websites and would not hesitate to recommend him and his company.
"Andrew Cox was recommended by our business colleagues as an excellent online strategist to assist with a planned multi-media strategy for Urban Water Cycle Solutions. Andrew understood our altruistic desire share our knowledge for the common good and patiently worked with us to produce an innovative and high quality multi-media strategy. This strategy includes an interactive website and social media initiatives that now have a high impact throughout our industry. We have also found that Andrew has strong integrity and ethics. In addition, he carefully listened to, understood and enhanced our vision.
"Andrew Cox has a formidable understanding of online marketing strategy and social media, and skills to match. His personal integrity is never compromised: his primary focus is always on creating profitable, positive outcomes for his clients, with an impeccably ethical approach. Andrew’s work ethic is unquestioned, and I have no hesitation giving him my highest recommendation. The Hope Factory have helped me to grow my business very quickly, with clarity, empathy and focus.
"I am delighted to recommend The Hope Factory as a provider of beautiful, but also business focused, e-commerce solutions. When I employed The Hope Factory to rebuild our website on the Shopify platform I had not worked with them before. I could not be happier with the result, and the professional way the project was managed. Sarah provided great insights into beautiful design but more importantly creating a website designed to make us money - which is critical. The entire team worked incredibly hard to fill a substantial "wish list" of functionality in a very tight time frame.