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Frequently Asked Questions

How much does a website or store cost?

The cost of a website or e-commerce store varies depending on the complexity of the project. The majority of our projects start at around $4,995 plus GST.

How long does it take to design and build a website?

The time it takes to produce a website or store depends on the size and complexity of your site. A typical project takes 7 weeks from beginning to end but we can fast-track it if you’re in a hurry!

What is a domain name?

A domain name is your address on the internet. Typically this would be something like yourcompany.com.au

Will I need my own domain name?

Yes you will… we can help you register and set this up.

Can you help with WordPress hosting?

Yes, we offer both hosting and care plans for WordPress based websites. We host with WP Engine who are the best in the business when it comes to security, reliability and support.

Will my website work on mobile devices?

Yes it will. Considering that 40% + of traffic to your site will be from a mobile… a responsive or native design is the only way to go.

Do you build e-commerce websites?

We love building online stores… both on the Shopify and WordPress (using WooCommerce).

What is a Content Management System?

A Content Management System (CMS) is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection.

Do you provide training?

Yes, we love training our clients to use their new or existing website.

Can you help me with social media and email marketing?

We sure can. As part of your project we can include social media and email marketing services.

What is Search Engine Optimisation (SEO)?

Search Engine Optimisation is all about getting your website higher up in the search results on search engines such as Google. The higher up the results you are the more traffic (and customers) you’re likely to get. There are many aspects that go into achieving good SEO, and one of the most important is the copy (words) on your website. Focus on well written, keyword rich and appropriate content is the key.

Will you write or input the content for my site?

Typically, we don’t write or input any text copy unless specified in the original estimate. Saying that, we’re happy to help, and can quote on this at any time.

Can you design my logo?

Yes! Our team of fantastic designers can design the perfect logo to reflect your brand. Logos typically start from $750.

Once the site is built if we have problems who will help us?

We are always ready to help our clients and we have a support desk ready that you can contact by email, we will always get back to you quickly.