Level 4, 152 Elizabeth Street, Melbourne 3000

FAQ

We love building online stores on the Shopify platform.

The cost of an e-commerce store or website varies depending on the complexity of the project. 

The majority of our projects start at around $4,995 plus GST.

The time it takes to produce a website or store depends on the size and complexity of your site. 

A typical project takes 6 weeks from beginning to end but we can fast-track it if you’re in a hurry!

Typically, we don’t write or input any text copy unless specified in the original estimate. 

Saying that, we offer website content and blog packages via Hope Gigs.

Yes! 

Our team of fantastic graphic designers can design the perfect logo to reflect your brand. 

Logos typically start from $750.

Yes, it will. Considering that 40% + of traffic to your site will be from a mobile… a responsive or native design is the only way to go.

Testing popular small-screen devices is essential to make sure that a person’s experience of a design is appropriate to the capabilities of the device they’re using. We test our work in:

• iOS: Safari and Google Chrome (latest versions)
• Android: Browser and Google Chrome (latest versions).

We don’t currently test Blackberry OS or Blackberry QNX, Opera Mobile, Symbian or other mobile browsers. If you need us to test using these, we can provide a separate estimate for that.

Visit browsehappy.com for the latest versions.

Browser testing no longer means attempting to make a website or store look the same in browsers of different capabilities or on devices with different size screens.

It does mean ensuring that a person’s experience of a design should be appropriate to the capabilities of a browser or device.

We test our work in current versions of major desktop browsers including those made by Apple.

Apple (Safari), Google (Chrome), Microsoft (Internet Explorer), and Mozilla Firefox

Visit browsehappy.com for the latest versions.

Yes, we love training our clients to use their new or existing website.

We would love to setup a support agreement with you so that we can help you with any maintenance issues or marketing campaigns.

Search Engine Optimisation is all about getting your website higher up in the search results on search engines such as Google. 

The higher up the results you are the more traffic (and customers) you’re likely to get. 

There are many aspects that go into achieving good SEO, and one of the most important is the copy (words) on your website. 

Focus on well written, keyword rich and appropriate content is the key.

Yes! We can help set-up WordPress dedicated hosting with WP Engine who are the best in the business when it comes to security, reliability and support.

A domain name is your address on the internet. Typically this would be something like yourcompany.com.au.

Yes, you will need one for your website or store… we can help you register and set this up.

A Content Management System (CMS) is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. 

A CMS allows you to edit and add pages, images, products or blog entries to your website. 

No additional software is required – all you need is a web browser and an internet connection.