Shopify Agency Australia

How involved do we need to be during the project?

We take care of all the technical and strategic details, but we also value your expertise. You’ll be involved in key decisions such as design direction, brand preferences and business priorities — while we manage the planning, development and optimisation.

How do you communicate throughout the project?

We use Basecamp to keep all communication, files and approvals streamlined in one place. You’ll always know what’s happening, what’s coming next and who’s responsible. Regular check-ins ensure we stay aligned with your goals.

How long does a typical project take?

Timelines depend on the size and complexity of the work. A standard Shopify setup usually takes 6–8 weeks, while redesigns and platform switches can take 12–16 weeks. From the start, we’ll give you a clear timeline and stick to it.

What kind of results can we expect?

Our focus is conversion-driven design — we optimise user experience, speed, checkout flow and trust to help you turn more visitors into buyers. You'll also receive performance reporting so you can see the outcomes clearly.

Will we receive training and support after launch?

Yes. We provide hands-on training so you feel confident managing your store. You can also continue with one of our growth or support plans for ongoing improvements and proactive optimisation.

Are you experienced working with growing brands?

Absolutely. With 17+ years in ecommerce and over 450 Shopify websites launched — from startups to multi-store retailers — we understand how to build scalable foundations and support long-term growth. We are a Shopify Premier Partner based in Melbourne.

No. We don't run ads, manage email marketing, or do branding. We build and optimise Shopify stores — that's our lane. If you need a marketing agency, we can point you to good ones we've worked alongside.

E-commerce website development costs vary significantly based on complexity and features. A basic Shopify site with a premium theme starts around $5,000-$10,000. Custom Shopify websites with advanced features typically range from $15,000-$100,000+. Switching platforms (from Magento, WooCommerce, etc.) and enterprise projects sit at the higher end. We provide detailed quotes after a free discovery call where we understand your specific requirements, integration needs, and business goals.

Timeline depends on project scope. A standard build takes 6 -8 weeks from kickoff to launch. Complex custom developments or platform moves can take 12 -16 weeks. Factors that affect timeline include: custom design requirements, third-party integrations (ERP, POS, inventory systems), data transfer volume, and custom functionality. We provide a detailed project timeline during our discovery phase and keep you updated throughout the build.

Our development process involves five key stages: Discovery (understanding your business, customers, and technical requirements), Strategy & Planning (sitemap, user flows, technical architecture), Design* (custom mockups focused on conversion), Development (building on Shopify with custom functionality), and Testing & Launch (thorough QA, training, and go-live support). We work collaboratively throughout, ensuring the final result aligns with your business goals and brand identity.

* Design is optional, but recommended

We specialise in Shopify and are a Shopify Plus partner because they offer the best balance of flexibility, reliability, and ease of management for most businesses in Australia. Shopify handles hosting, security, and updates automatically, letting you focus on growing sales. For businesses with specific needs, we'll honestly assess if Shopify is the right fit or if another platform makes more sense.

Yes, replatforming is one of our core services. We've successfully moved sites from Magento, WooCommerce, BigCommerce, custom platforms, and others. We handle product data, order history, account records, URL redirects, and preserve your SEO rankings. The process includes thorough testing to ensure nothing breaks during the switch.