Coco & Lola

Overview

Coco & Lola partnered with us to streamline their online and in-store operations as they continued expanding across Australia. With a focus on creating a connected retail experience, we helped the brand migrate to Shopify Plus and integrate their national boutiques into a single, efficient system.

Deliverables

Migration from Neto

Retail Express Integration

Shopify Development

Custom UX/UI Design

Since 2010, Coco & Lola has become a leader in Australian fashion, offering a curated collection of sought-after womenswear through its online store and boutiques in Melbourne, Sydney, and Perth.

Challenges

As the brand continued to grow, they needed a unified commerce solution that could manage their online and in-store operations more efficiently. Their existing Neto setup limited visibility and control across locations.

Solution

We migrated Coco & Lola from Neto to Shopify Plus, integrating their new store with Retail Express POS. This connected their three boutiques with the online store, creating a seamless omnichannel experience.

We worked with The Hope Factory to move our website from the NETO platform across to Shopify Plus. The process was very involved and with the integration of our POS adding an additional element we wanted to make sure we had an experienced team to lead the move. Gati and her team were always available for any technical questions throughout the journey and no changes, updates, reviews were too difficult to execute. The Hope Factory team went above and beyond to ensure we were happy with the end result. I would highly recommend The Hope Factory to any business.

We worked with The Hope Factory to move our website from the NETO platform across to Shopify Plus. The process was very involved and with the integration of our POS adding an additional element we wanted to make sure we had an experienced team to lead the move. Gati and her team were always available for any technical questions throughout the journey and no changes, updates, reviews were too difficult to execute. The Hope Factory team went above and beyond to ensure we were happy with the end result. I would highly recommend The Hope Factory to any business.

Johanna Lark

Ecommerce Manager, Coco & Lola

Jo Mercer

Jo Mercer -

Jo Mercer is a well-established Australian premium leather footwear brand celebrated for its timeless design, craftsmanship, and boutique retail experience.

Founder and CEO Stacee Matheson, the sole force behind EcoBranders, found herself at a growth plateau after running the business for over a decade. As one of the few suppliers specialising in sustainable promotional products in the US, Stacee realised the importance of the website in effectively conveying the brand’s mission and emphasising the urgency for organisations to shift away from conventional promotional products. As a B2B enterprise, she also sought expertise in streamlining the online ordering process and improving the user experience to boost sales.