Custom Shopify design & development
Shopify themes tailored to your brand. Theme customisation, unique UX, and a Shopify experience design that doesn't look like every other Shopify template on the internet.
Shopify Experts Perth (WA)
We help Perth brands grow on Shopify.
We design, build and grow Shopify and Shopify Plus stores that turn browsers into buyers. 450+ brands since 2008.
Who We Are
Shopify Experts in Perth
We're The Hope Factory — a Shopify agency that's been building ecommerce stores since 2008 and Shopify websites since 2013. Fashion labels, wine brands, coffee roasters, homewares companies, sports retailers, shoe brands. If you sell something online and you actually care whether the store looks sharp and converts, you're in the right place.
Distance has never been the issue people think it is. We've built and grown stores for Perth-based Shopify businesses across every category — from independent retailers in Fremantle and Leederville to WA brands shipping nationally and into Asia. The experience is the same whether you're three suburbs away or three time zones. What matters is whether the agency knows Shopify deeply enough to build something that earns its keep.
Names you'd recognise on our client list include Sennheiser, Jo Mercer, and Patagonia, alongside hundreds of operators you won't see on any "Top 50" roundup — but whose stores quietly kick goals month after month.
We're a Shopify Premier Partner — one rung below Platinum in Shopify's partner program, and one of a handful of Aussie agencies sitting at that level. Practically, that means two things for your build: a direct escalation line into Shopify's partner team when something needs unblocking, and access to Shopify's solutions engineers when a project needs technical input most agencies simply can't reach.
The Pitch
What you get when you hire The Hope Factory.
Australian Shopify Experts, all senior, that's been on the platform since 2013 — long before half the modern Shopify tooling existed. We specialise in the full Shopify stack end to end, and Perth brands get the same senior attention and experience as anyone east of the Nullarbor.
Migrations & replatforming
Moving from Neto, WooCommerce, Magento, or BigCommerce? Our certified Shopify migration experts handle the full migration — products, customers, SEO redirects, and data integrity — so nothing breaks in the move.
Shopify Plus builds
For high-volume merchants doing $1M+ in sales who need Shopify Plus designers and developers performing advanced checkout customisation, automation, wholesale channels, and multi-store management.
Store redesigns & performance optimisation
Already setup on Shopify but not converting? We audit, redesign, and optimise existing stores to improve page speed, conversion rate, and average order value.
Seamless integrations
Connecting your online store to the tools you already use — Klaviyo, Recharge, Wine Hub, loyalty programs, ERPs, and shipping platforms. Custom app builds when off-the-shelf won't cut it.
Ongoing support
After launch, blocks of time instead of open-ended retainers. Use the hours when you actually need them: bug fixes, new features, audits, integrations, strategic advice.
WA fashion retailer
Coco & Lola
'We worked with The Hope Factory to move our website from the NETO platform across to Shopify Plus. The process was very involved and with the integration of our POS adding an additional element we wanted to make sure we had an experienced team to lead the move. Gati and her team were always available for any technical questions throughout the journey and no changes, updates, reviews were too difficult to execute. The Hope Factory team went above and beyond to ensure we were happy with the end result. I would highly recommend The Hope Factory to any business.'
- Johanna Lark, Coco & Lola
Case Studies
Our Work
- Write To Me
Write To Me
Growth Program , Development & Complex integrations
Visit the site - Coco & Lola
Coco & Lola
UX Design, Development & Complex Integrations.
Visit the site - Jo Mercer
Jo Mercer
Growth program, UX Design, Development & Systems Integrations
Visit the site - Cancer Council
Cancer Council
Development & Complex Integrations
Visit the site
What you'll pay
Indicative pricing for new engagements.
- Theme customisation build
- $5,000 – $15,000
- Shopify design and build
- $15,000 – $50,000
- Shopify Plus enterprise build
- $50,000+
- Blocks of time (ongoing, after launch)
- $1,760 inc GST / 10 hrs
Monthly commitment on dev blocks drops the rate 10%. Quarterly, 5%. Hours don't expire for 12 months. No retainers, no use-it-or-lose-it.
Our Clients
We've built 400+ stores and worked with some of Australia's leading and emerging brands.
'Very helpful and accommodating throughout the process. Easiest web development we have had.'
- Sam Gordon, Robert Gordon Australia
FAQs
-
It depends on the scope of work. A simple theme customisation might run $2,000–$7,500, while a full custom Shopify build with integrations typically ranges from $15,000–$100,000+. At The Hope Factory, we scope every project individually — no cookie-cutter quotes. We'll give you a fixed price after understanding what you actually need, not what a template says you should pay.
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If you're running a serious ecommerce business, yes. The difference between a DIY Shopify store and one built by a developer shows up in conversion rate, page speed, and how much time you waste fighting the platform. We've built Shopify stores for wine brands, fashion labels, sports retailers, and coffee companies across Perth and Australia — the ROI on getting it right the first time pays for itself quickly.
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Yes. Some agencies offer ongoing retainers for store management — updates, new features, troubleshooting, performance optimisation. At The Hope Factory, we offer ongoing Shopify development support so you're not stuck waiting weeks for a simple change. Think of it as having a dev team on call without the overhead of hiring in-house.
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Look for actual Shopify builds in their portfolio, not just marketing websites. Check if they're a Shopify Partner (we're a Shopify Premier Partner), whether they've worked with businesses in your industry, and whether they can handle both design and development. Avoid agencies that treat Shopify as one of twenty platforms they "also do" — you want a developer who lives in the Shopify ecosystem.
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A straightforward Shopify store with an existing theme takes 4–6 weeks. A custom-designed store with integrations, migration from another platform, and bespoke functionality typically takes 10–12 weeks. We'll give you a realistic timeline upfront — no bait-and-switch on delivery dates.
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Not always. Shopify Plus is built for high-volume merchants doing $1M+ in revenue who need advanced checkout customisation, automation, and multi-store management. If you're under that threshold, standard Shopify with the right theme and apps will do the job. Our Perth Shopify developers work across both Shopify and Shopify Plus and will tell you straight up which one you actually need.
-
It depends on the scope of work. A simple theme customisation might run $2,000–$7,500, while a full custom Shopify build with integrations typically ranges from $15,000–$100,000+. At The Hope Factory, we scope every project individually — no cookie-cutter quotes. We'll give you a fixed price after understanding what you actually need, not what a template says you should pay.
-
Yes. Some agencies offer ongoing retainers for store management — updates, new features, troubleshooting, performance optimisation. At The Hope Factory, we offer ongoing Shopify development support so you're not stuck waiting weeks for a simple change. Think of it as having a dev team on call without the overhead of hiring in-house.
-
A straightforward Shopify store with an existing theme takes 4–6 weeks. A custom-designed store with integrations, migration from another platform, and bespoke functionality typically takes 10–12 weeks. We'll give you a realistic timeline upfront — no bait-and-switch on delivery dates.
-
If you're running a serious ecommerce business, yes. The difference between a DIY Shopify store and one built by a developer shows up in conversion rate, page speed, and how much time you waste fighting the platform. We've built Shopify stores for wine brands, fashion labels, sports retailers, and coffee companies across Perth and Australia — the ROI on getting it right the first time pays for itself quickly.
-
Look for actual Shopify builds in their portfolio, not just marketing websites. Check if they're a Shopify Partner (we're a Shopify Premier Partner), whether they've worked with businesses in your industry, and whether they can handle both design and development. Avoid agencies that treat Shopify as one of twenty platforms they "also do" — you want a developer who lives in the Shopify ecosystem.
-
Not always. Shopify Plus is built for high-volume merchants doing $1M+ in revenue who need advanced checkout customisation, automation, and multi-store management. If you're under that threshold, standard Shopify with the right theme and apps will do the job. Our Perth Shopify developers work across both Shopify and Shopify Plus and will tell you straight up which one you actually need.