If you are experiencing, or gearing up for, rapid long-term growth, Shopify Plus is made for you. As official Shopify Plus Partners, our team of experts is here to deliver end-to-end technology and support, so you’re free to focus on strategy, branding, product development and business growth.
Over the past 2 years, we have developed a great partnership with The Hope Factory. Their ongoing dedication and support have seen our sales volume increase tenfold over a very short period of time. We appreciate their attention to detail and creative approach in helping our company grow.
Courtney Williams, W. Titley & Co
Why upgrade to Shopify Plus?
Shopify Plus is the world’s most scalable and robust online retail platform. It’s a multi-channel, global solution on a fully-hosted commerce platform built for high-volume businesses. At The Hope Factory, we are right across its ever-growing ecosystem of technology and partners so we’re equipped to help even the most ambitious businesses scale up.
Christmas, Black Friday, Boxing Day, Mother’s Day and any other shopping frenzy, Shopify Plus already handles the biggest sales events online with ease. With almost 11,000 peak orders every minute, selling out in seconds is second nature for Shopify Plus.
Shopify Plus can sell where your customers are. It is set up for international sales offering multiple currencies within one store, or multiple expansion stores for different regions. Plus, it delivers a seamless experience across all channels with native integrations for Amazon, eBay, Facebook, Instagram, Messenger, Pinterest and third-party custom integrations for Wanelo, Wish and more.
We can help your team focus on strategic growth and marketing by turning repetitive manual tasks into automated workflows. Take the stress out of seasonal sales with set-and-forget event scheduling, and add custom discounts, promotions and shipping rates to your checkout and more.
Without getting too technical, Shopify and Shopify Plus have in place the security best practices your customers demand and that you need for peace of mind. The platform is compliant with the Payment Card Industry Data Security Standard (Level 1 PCI DSS and SOC 2 Type II), features secure socket layer (SSL) encryption and much more.
As a Shopify Plus customer, you benefit from 24/7 support service. Plus, to help you grow faster, you’ll have access to additional exclusive strategic support where you’ll receive ongoing strategy and guidance from a merchant success manager from Shopify Plus to help you achieve your goals.
From branding, layout and navigation through to administration processes and a personalised checkout experience, Shopify Plus gives you the flexibility to customise every element of your store.
With powerful application programming interfaces (API) and software development kit (SDK), as well as a large app ecosystem, you can extend capabilities and integrate third-party systems seamlessly.
Attract a global audience by creating additional online stores to sell in different currencies and languages. Up to 9 expansion stores are included as part of the package.
Wholesale made easy
With wholesale-specific pricing, automated account signups, buyer review controls, reorder management and more, you can easily set up a self-service wholesale business-to-business store.
Immersive product pages
Built-in augmented reality (AR), video and 3D media capabilities on product pages enable you to use all the latest media tools to make your online experience powerful and persuasive.
Running a busy online store, staff spend hours doing repetitive tasks and manual processes. Time which could be better spent looking after customers, selling or focusing on business growth. With Shopify Plus’ ecommerce automation tools, we can help you put marketing campaigns, promotions and common tasks on autopilot.
Managing big campaigns or flash sales like Black Friday can be stressful with all the last minute changes the night before. With Launchpad you can automate and pre-schedule discounts and theme changes, synchronise inventory across channels and revert your changes when the event ends.
Make every sale an upsell and increase your average order value with Shopify Scripts by offering automated advanced discounts, bundles, free gifts, payment and shipping options that are personalised to a cart based on the items in that cart as well as other cart properties.
Cut the time your team spends on repetitive tasks with Shopify Flow by automating standard workflows across all your stores including inventory management processes. The tool can also integrate across your productivity apps such as Slack, Asana, Trello and Google Sheets.
Powering 1.7 million small and medium ecommerce sites across 175 countries, Shopify is ideal for small and medium ecommerce business owners. Upgrading to Shopify Plus is perfect for businesses who are dealing with rapid growth, high sales volumes, multi-platform or international sales, complex processes and multiple wholesale relationships.
It can also be ideal for established traditional retailers moving online, businesses that are struggling to keep up with the latest ecommerce technology, and retailers who have outgrown other platforms.
With Shopify Plus, you’re in good company. Over 10,000 of the world’s most innovative brands choose Shopify Plus.
Whether you are already on Shopify and ready to grow, are on another ecommerce platform or are an established retailer making a move online, our team of expert Shopify developers at The Hope Factory can move you seamlessly over to Shopify Plus and help accelerate your growth.
As a Shopify Plus agency with 150+ smooth migrations to Shopify and Shopify Plus from a wide range of platforms, The Hope Factory team are ecommerce website migration experts. Design, content, SEO, add-ons, customisations, social integrations and more... We've refined the process down to a fine art and will take you through it every step of the way.
Combining branding design, user experience (UX), user interface (UI) and checkout optimisation, we’ll take the look of your store to a whole new level. Starting with a design workshop, our designers will create a conversion-driven design and translate your brand into an immersive online experience.
Shopify Plus unlocks a wide range of exclusive features above and beyond other platforms. We’ll help you extend and enhance your functionality with relevant features such as one-touch checkout, complex product bundling, personalised upsells and cross sells, self-serve wholesale ordering or multiple currencies.
Our Shopify Plus developers have extensive experience managing complex integrations and can connect your store to your existing business tools such as customer relationship management (CRM), enterprise resource planning (ERP), communications, third party apps and online marketplaces.
To reduce repetitive manual tasks and free up your staff to focus on more valuable tasks, we’ll set up the inbuilt ecommerce automation tools including Shopify Flow (to automate standard workflows), Shopify Scripts (to personalise and optimise checkout) and Launchpad (to schedule sales campaigns).
Our Growth Program delivers regular strategic consulting, supported by development, to help you grow your business with Shopify Plus. Our data-driven approach focuses on continually refining the ecommerce experience to deliver high performance and engaging user experiences.
Beyond building your website, what sets us apart is our passion for partnering with clients to build their ecommerce businesses. From basic tech support through to performance reviews, new features and site optimisation, we’re here for ongoing development, help and guidance.
Having originally started their store on Magento, W. Titley & Co. engaged The Hope Factory to migrate to Shopify in 2019 boosting revenue by 96% and conversions by 54%. Following rapid growth, we upgraded them to Shopify Plus and average orders increased from $185 to $212, conversions increased by 40%, traffic went up 85% and orders increased by 156%, all with streamlined processes and automations that saved the team time and stress.
Robert Gordon is one of Australia’s last large-scale potteries and has been manufacturing fired stoneware for 75+ years. Six months after upgrading from Shopify to Shopify Plus, revenue increased by 61%, average order value by 32% and online orders by 31% compared to the previous year. The upgraded store evokes the brand’s heritage and timeless design with incredible product photography, inspiring Australians to create memorable experiences with their beautifully crafted finishes.
Already well established, Jo Mercer engaged The Hope Factory to optimise their sales process and usability of their Shopify Plus store. Redesigning their product filter, grouping similar products and adding a customised click & collect feature resulted in a significant increase in sales and an elegant, feature-rich website. Following their recent expansion into New Zealand, Jo Mercer took advantage of Shopify Plus’ multi store feature to quickly set up a country-specific offering.
Our team at Footgear have had the pleasure of working with Bhumika over the last couple of months on quite a complex Web Store migration and new build, Magento to Shopify Plus. Bhumika has been outstanding, highly knowledgeable and always quick to respond to requests. She has kept our team on track with the project which has resulted in a fantastic end result for us. The Web Store is doing everything we could have wished for and more.
John Harrison, Footgear
It was fantastic working with The Hope Factory. From day 1 they went through our Magento 1 site and recognised all of our needs and requirements for the migration to Shopify Plus. We also use Retail Express integration, which can be tricky at times, but once more they helped solve issues and came up with solutions. We look forward to working with them in the future as we aim to keep improving the site moving forward. Highly recommend it.
Alexander Mason, Just Hockey
From the initial meeting, all the way to launch Rax was thorough, clear and did not miss a beat. The guys at the Hope Factory designed the site exactly the way we asked for. They went above and beyond to help have a smooth migration. We would like to thank Rax and the team at Hope Factory for their great job! Highly recommend it!
Dave Strangis, Bronze Snake
The Hope Factory has provided us with excellent service across our 2-3 year working relationship. Raksha and the team are always there to assist us with any queries we have or design work we need to be completed.
Before I started this project of moving to a new website, I was very worried and stressed about it all, but that all changed as soon as we commenced. The Team from The Hope Factory were unbelievable, reassuring and confident every step of the way. They were responsive and thorough with all aspects of the build and delivered an awesome website well ahead of schedule.
Elias Moujaber, Belfield Music
1. Official Shopify Plus Partner:
We’re very proud (as one of only a handful of agencies in Australia) to have been selected to become official Shopify Plus Partners.
2. Shopify specialists:
Unlike many other developers, we exclusively specialise in Shopify and Shopify Plus.
3. Strong track record:
12+ years in the industry, 320+ Shopify builds and 180+ verified reviews.
4. Proven results:
We’ve been privileged to work on major projects with fantastic brands including Patagonia, Jo Mercer, Tontine, Robert Gordon, W. Titleys & Co. and many more.
5. Growth obsessed:
Beyond creating sites, we are committed to optimising conversions and revenue with an established Shopify Growth Program.
6. Well connected:
We’re plugged into the Shopify Plus ecosystem and can connect you to our industry-leading partners in SEO, paid advertising, copywriting, social media, email marketing, loyalty programs and many more.
We’re here for the long haul and are passionate about keeping up with the latest ecommerce trends, tools, apps, Shopify store security, technology and ideas.