UX Audits and Redesign

UX Audits and Redesign focus on identifying usability issues and restructuring your site to support clearer navigation, better product discovery and stronger conversion pathways. We review analytics, behaviour patterns, heatmaps, mobile interactions and content flow to understand how customers engage with your store. From there, we redesign key sections including navigation, product presentation, value messaging, visual hierarchy and on-page layout. The goal is to remove friction, reduce confusion and improve engagement from the first click through to checkout. This service is ideal for brands experiencing drop-offs, poor engagement or inconsistent performance across pages. A refined UX improves customer trust and increases the likelihood of repeat purchases.