Australian Shopify Agency & Shopify Plus Partners

Helping you win on Shopify.

In over 16 years of designing, developing and growing websites, we’ve refined a process to solve every challenge you’ll face along the way, from navigating shipping options to choosing payment gateways and everything in between, we’ve got you covered.

  • W. Titleys & Co.

    Growth program, UX Design, Development & Complex Integrations.

  • Robert Gordon

    Growth Program, Development & Complex Integrations.

  • Cancer Council

    Development & Complex Integrations

  • Timber Kids

    UX Design, Development & Complex Integrations.

Feeling overwhelmed by the prospect of starting, moving or growing your store?

There’s so much to consider it can feel like you’re drinking from a fire hose!

Well, you’ve come to the right place…

In over 15 years (400+ stores + 190 Shopify verified reviews) of designing, developing and growing stores, we’ve refined a process to solve every challenge you’ll face.

From shipping to upsells (and everything in between), we’ve got you covered.

We're not like other ecommerce agencies who do a little bit of this and a little bit of that:

  • Our sole focus is Shopify and Shopify Plus
  • We're not interested in slapping together cookie-cutter stores
  • And we sure as hell aren't here for soulless drop shipping.

Think of us as your secret weapon for turning your purpose into profit.

What does it take for purpose-driven brands to excel on Shopify?

Book a free discovery call and we'll show you.

No BS. No hard sell. No "one-size-fits-all" solutions.

Just a straight-up conversation about how we can help you grow your brand.

Our Services

  • We'll help you create a custom Shopify/Shopify Plus store unique to your business goals. We'll ensure your store's design balances your brand story and key metrics for conversion rate optimisation.

  • We offer migrations from platforms like Magento, BigCommerce, Neto, OpenCart, WooCommerce, etc., to Shopify & Shopify Plus, so you won't lose the hard work you've put into your website.

  • We'll help you build and integrate custom solutions for shipping & payment gateways, API integrations, subscriptions, personalised quizzes, loyalty programs, marketing automation and more.

  • Consistently grow your ecommerce store, save time, and get peace of mind. In our strategic consulting program, we work with you to strengthen your online business, including improving the user experience, functionality and key metrics to boost your profits.

  • We offer flexible one-off plans or ongoing support that can be used towards UX & CRO optimisations, tech stack consolidation, theme customisations, App configuration and integration, App, theme, and platform updates, Shopify functions, site testing and audits, general troubleshooting (bug fixes), Shopify training, support and consultation, site speed review and recommendations.

'We worked with The Hope Factory to move our website from the NETO platform across to Shopify Plus. The process was very involved and with the integration of our POS adding an additional element we wanted to make sure we had an experienced team to lead the move. Gati and her team were always available for any technical questions throughout the journey and no changes, updates, reviews were too difficult to execute.
The Hope Factory team went above and beyond to ensure we were happy with the end result. I would highly recommend The Hope Factory to any business.'
- Johanna Lark, Coco & Lola
  • Learn more

    12 Aussie Brands Giving A Damn on Shopify

    Learn more

Popular blog posts

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    Are you considering upgrading to Shopify Plus? discover the Shopify Plus advantages and why it makes sense for growing brands like yours.

  • eWay vs. Stripe: What’s the Better eCommerce Payment Gateway?

    Do you know which is the best online payment provider in Australia? We explore eWay vs. Stripe, and find out what they say about each other!

Whatever your ecommerce goals - we'll be with you every step of the way!